Summary
Support specialist and database administrator with expertise in managing database systems, addressing technical issues, and building automation tools. Skilled at developing backend solutions, optimizing workflows, and collaborating across teams to deliver robust, reliable systems.
Work Experience
Database Administrator — D.O.O. Primeside
Jul 2024 – Present | Belgrade, Serbia
- Installed, configured, and upgraded database systems to enhance functionality.
- Monitored performance, ensured availability and data security.
- Implemented backup, recovery, and disaster recovery strategies.
- Managed user access and resolved database issues to minimize downtime.
Freelance Python Developer
Jun 2023 – Present
- Developed and hosted Telegram bots from scratch.
- Built automation scripts for process optimization.
- Created backend systems for web applications.
Support Specialist — Toloka
Feb 2024 – Jun 2024
- Processed support tickets and resolved user inquiries.
- Managed Discord server roles, channels, and verifications.
Administrator — Game Discord Server
Jul 2022 – Jan 2024
- Provided technical support and managed role distributions.
- Organized in-game events and processed community tickets.
Public Service Support — OOOKS
Jul 2021 – Jul 2022
- Handled customer inquiries and resolved conflicts effectively.
- Maintained a positive company image through client interactions.
Education
Physics and Mathematics Lyceum No. 4, Yeisk — Complete Secondary Education (2010 – 2021)
Skills
Python Development
Database Administration
Support & Ticketing Systems
GitHub & GitLab
HTML, CSS, SQL
Figma
Courses
Python Developer — SkyPro (Oct 2022 – Jun 2023)
Python — Kaggle (Mar 2023 – Jun 2023)